Commercial Security Trade-In and Technology Refresh Credit

Turn qualifying older security cameras into credit toward a modern security upgrade.

Older security cameras do not always need to sit unused in a storage room or be discarded during an upgrade.

Through the Auvra Technology Refresh Credit, qualifying commercial security equipment may be eligible for project credit when replaced through Auvra.

We review your existing equipment, identify what may still have value, develop a practical replacement plan, and determine whether an approved credit can be applied toward new cameras, licensing, installation, or other eligible project costs.

Your Existing Security Cameras May Still Have Value

Organizations replace security cameras for many reasons:

Equipment is aging or nearing the end of support
Image quality no longer meets current needs
Newer analytics or alerting capabilities are needed
Camera failures are becoming more frequent
Multiple generations of equipment are difficult to manage
Facilities are being remodeled, consolidated, or expanded
Unused cameras are sitting in storage
A phased modernization project is being planned

Even when equipment is no longer the best fit for your organization, it may still have useful life remaining.

Auvra evaluates qualifying equipment before it is discarded and may apply an approved refresh credit toward a replacement or modernization project.

1. Submit Your Equipment Information

Provide an existing device list, photographs, model numbers, serial numbers, approximate installation dates, or an exported equipment inventory.

For larger deployments, Auvra can help organize and review the inventory.

2. Receive an Initial Eligibility Review

We evaluate the equipment based on factors such as:

Manufacturer and model
Age and generation
Current condition
Storage capacity
Remaining manufacturer support
Included mounts and accessories
Ownership and transferability
Current demand for the equipment

Not every device will have meaningful value, but an initial review can identify which equipment may qualify.

3. Develop the Upgrade Plan

Auvra works with your organization to determine what should be replaced, what can remain in service, and whether the project should happen at once or in phases.

The upgrade may include:

One-for-one camera replacements
Improved camera placement
Higher-resolution cameras
Better exterior or low-light coverage
Longer video retention
New analytics and alerting
Additional cameras for uncovered areas
Network, power, mounting, or cabling improvements
Centralized management across multiple facilities

4. Receive an Estimated Refresh Credit

Auvra provides an estimated project credit based on the information available.

The credit is based on the equipment’s expected present-day usefulness and recovery value—not its original purchase price or MSRP.

5. Remove and Inspect the Equipment

When the replacement project moves forward, qualifying equipment is removed, documented, and inspected.

The final model numbers, serial numbers, condition, accessories, and transferability must match the information provided during the initial review.

6. Apply the Final Credit

After inspection and approval, the final refresh credit is applied toward the qualifying Auvra project.

Credits are generally applied to new equipment, licensing, installation, configuration, or other approved project costs rather than issued as a standalone cash payment.

What Equipment May Qualify?

The initial Auvra Technology Refresh Credit is focused primarily on commercial security cameras.

Potentially eligible equipment may include:

Commercial IP cameras
Cloud-managed security cameras
Indoor dome cameras
Outdoor dome cameras
Bullet cameras
Multisensor cameras
Fisheye cameras
Pan-tilt-zoom cameras
Specialty cameras
Unused replacement cameras
Equipment removed during remodels
Supported previous-generation cameras
Older Verkada cameras being replaced with current models

Select access control, intercom, environmental sensor, alarm, or other security equipment may also be reviewed on a case-by-case basis.

Consumer-grade cameras, unidentified equipment, leased equipment, restricted devices, heavily damaged equipment, or hardware near the end of support may receive little or no credit.

What Determines the Credit Value?

Equipment model and generation

Some previous-generation cameras remain useful and supported for several years. Others may have limited demand or be nearing the end of manufacturer support.

Physical and operating condition

Clean, operational, complete equipment generally has more potential value than cameras with damaged lenses, worn housings, missing components, corrosion, or uncertain operation.

Storage and configuration

Storage capacity, lens type, camera format, and specialty capabilities can affect the value of individual devices.

Mounts and accessories

Original mounting plates, arms, pendants, weather seals, adapters, screws, and boxes may improve the usefulness of the equipment.

Remaining support life

Equipment with meaningful manufacturer support remaining may have more continued value than hardware approaching its published end-of-support date.

Ownership and transferability

The customer must legally own the equipment and have the authority to remove, dispose of, or transfer it.

Quantity and consistency

A group of matching cameras may have greater practical value than several unrelated models.

Current equipment demand

A device only has meaningful recovery value when there is a practical continued use for that specific model.

Upgrade Older Verkada Equipment Through Auvra

Auvra is a Verkada Authorized Dealer and can help existing Verkada customers plan a structured upgrade from older camera generations to current equipment.

A Verkada technology refresh may include:

Replacing aging or unsupported cameras
Improving image quality
Expanding camera coverage
Adding newer analytics
Improving license and device planning
Reviewing retention requirements
Standardizing mixed-generation deployments
Correcting camera placement or coverage gaps
Building a phased replacement schedule
Adding new Verkada products and capabilities

The Auvra Technology Refresh Credit is independently administered by Auvra. It is not a manufacturer-sponsored Verkada trade-in, rebate, warranty, or buyback program unless a separate manufacturer incentive is specifically provided in writing.

Replace Everything at Once—or Upgrade in Phases

A complete system replacement is not always necessary or financially practical.

Auvra can help prioritize equipment based on:

Camera age
Current operating condition
Security importance
Incident history
Image-quality concerns
Exterior versus interior placement
Manufacturer support deadlines
Facility renovations
Available funding
License timing
Long-term replacement goals

A phased technology refresh allows organizations to address the highest-priority areas first while creating a predictable roadmap for the remaining equipment.

More Than a Basic Equipment Trade-In

The purpose of the program is not simply to exchange an old camera for a new one.

Auvra evaluates the larger security environment to determine whether the existing system still supports the organization’s operational and security needs.

A refresh project may also identify:

Blind spots and coverage gaps
Cameras that should be relocated rather than replaced
Network or PoE limitations
Inadequate video-retention periods
Outdated mounting methods
Improper camera selection
Weak alert and notification settings
License-management concerns
Inconsistent system administration
Opportunities to consolidate multiple locations

This helps ensure that the replacement project produces a meaningful improvement rather than repeating the same design with newer hardware.

Combine Equipment Credits With Financing

An approved refresh credit may reduce the initial cost of the replacement project.

Eligible organizations may also be able to combine the credit with security financing or equipment leasing for the remaining project balance.

Depending on the project and financing approval, eligible costs may include:

Security cameras
Verkada equipment
Access control
Video intercoms
Network equipment
Installation
Approved licensing
Related security infrastructure

Financing and leasing are subject to approval, equipment eligibility, documentation, and final partner terms.

Who Is the Program For?

The Auvra Technology Refresh Credit may be useful for:

Hospitals and healthcare organizations
Schools and educational facilities
Municipalities and government agencies
Commercial properties
Churches and faith-based organizations
Utilities and critical infrastructure
Multi-site businesses
Organizations with aging Verkada deployments
Facilities replacing older NVR-based systems
Customers with unused cameras in storage
Organizations planning a phased modernization

Auvra is based in New Mexico and can support qualifying projects throughout New Mexico and in additional markets based on project size, equipment, and scope.

Upgrading More Than Cameras?

Security technology refresh projects sometimes include more than video surveillance.

Auvra may also review select commercial physical-security equipment being replaced as part of a qualifying modernization project, including:

Access control panels and controllers
Commercial card readers
Video intercoms
Environmental sensors
Alarm and intrusion devices
Wireless locks
Gate-access equipment
Unused or surplus security hardware

Eligibility and credit value depend on the equipment’s manufacturer, model, condition, support status, transferability, compatibility and continued market demand.

Some equipment may have greater value as customer-owned spare inventory than as a trade-in. Auvra can help determine whether equipment should be retained, reused, credited, recycled or replaced.

Frequently Asked Questions

Can we trade in cameras from any manufacturer?

Potentially. Auvra reviews commercial security cameras from multiple manufacturers. Eligibility depends on the model, condition, ownership, transferability, support status, and demand.

Does the equipment have to be working?

Working equipment generally has greater value. Damaged or nonworking equipment may receive little or no credit.

Is the credit based on what we originally paid?

No. The value is based on the equipment’s current condition, support life, configuration, demand, testing requirements, and expected recovery costs.

Can we receive cash for the equipment?

The program is primarily structured as a credit toward a qualifying Auvra replacement or modernization project, not as a standalone cash-buyback service.

When is the final credit confirmed?

A preliminary estimate may be provided during planning. The final credit is confirmed after the equipment is removed, documented, inspected, and tested.

Can Auvra help us upgrade in phases?

Yes. Auvra can prioritize equipment by age, condition, security importance, location, support status, and budget timing.

Do we have to replace every camera?

No. Some cameras may remain appropriate for continued use. Auvra can help determine which cameras should be replaced, relocated, retained, or held as emergency spares.

Program disclaimer

Equipment eligibility and credit values are determined on a case-by-case basis. Preliminary estimates are subject to physical inspection, testing, serial-number verification, ownership confirmation, transferability, project approval, and final written terms. Auvra may reject any equipment or adjust the final credit based on its verified condition. Credits are generally applied toward a qualifying Auvra project and have no standalone cash value unless specifically stated in writing. Manufacturer trade-in programs, rebates, warranties, and incentives are separate and subject to their own terms.